I sent the following response to a Firewall Policy Change Request I recieved this morning:
| Quote: |
|
Dear user, clearly you are on crack. This is not so much a complete firewall change request as it is a misplaced attempt at humor. Your request is denied, and has been forwarded on to several industry newsletters as an example of user incompetence. In the future please refrain from attempting to complete any form which might imply you have the slightest notion of what you’re talking about. Thank you, |
…
It was a firewall change request sent by one of my team members and contained only fake data to test a new form … but OH did it feel good to write that and actually click send.
As the response made its way to my teammates desk I imagined it was going out to all the users who actually deserved that response but instead at worst got only a “Can you send me the number of the techie on their side and let me talk to them?”
It could only have felt better if I could have included Gina’s BRS response system.


